Shipping Policy
Thank you for shopping with SmartifyThings. We’re excited to deliver innovative gadgets and accessories right to your doorstep. Below is everything you need to know about our shipping process.
Order Processing Time
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Orders are processed within 1–2 business days (Monday to Friday).
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Orders placed on weekends or holidays will be processed the next business day.
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After processing, you’ll receive a confirmation email with your tracking details.
Shipping Times
Standard Shipping:
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USA, UK, Canada, Australia: 5–12 business days
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Europe: 7–15 business days
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Other countries: 10–20 business days
Note:
Shipping times may vary during high demand periods (sales, holidays) or due to customs delays, which are outside our control.
Shipping Costs
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Standard Shipping: Free on orders over $50.
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Orders under $50: Calculated at checkout based on location.
We occasionally run Free Shipping promotions — stay tuned!
Tracking Your Order
Once your order ships, you will receive a tracking number via email.
You can track your order directly through our Track Your Order page or the link provided in your email.
Customs, Duties & Taxes
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International shipments may be subject to customs fees, import duties, and taxes.
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These charges are the responsibility of the customer and are not included in the item price or shipping cost.
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Please check with your country's customs office for more information.
Lost or Delayed Orders
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If your order is delayed beyond the normal shipping window, please contact us at support smartifythings@gmail.com
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In the rare event an item is lost during shipping, we’ll work with the courier to resolve the issue and ensure you’re supported.
Incorrect Shipping Information
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Please double-check your shipping address at checkout.
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We are not responsible for orders delivered to the wrong address due to incorrect information provided by the customer.
Questions About Shipping?
If you have any questions or concerns about your delivery, feel free to contact our support team at support smartifythings@gmail.com — we're here to help!