Frequently Asked Questions

1. What products does SmartifyThings sell?

We specialize in mobile accessories, innovative gadgets, and high-quality earbuds designed to make everyday life easier and smarter.

2. How long does shipping take?

Shipping usually takes 5–12 business days depending on your location. You'll receive a tracking number once your order is shipped.

3. How do I track my order?

After your order is processed and shipped, we’ll email you a tracking number. You can track your package through the link provided or on our Track Your Order page.

4. Do you ship internationally?

Yes! We ship worldwide. Shipping times and rates vary depending on your destination.

5. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

6. Can I cancel or change my order?

Orders can only be changed or canceled within 12 hours after purchase. Please contact us immediately at support smartifythings@gmail.com  if you need assistance.

7. What if I receive a defective or wrong product?

We’re sorry if that happens! Please contact us with your order number and a photo of the item, and we’ll arrange a replacement or refund.

8. How do I return an item?

If you're not satisfied, you can request a return within 30 days. Please read our Return Policy below for full details.

9. How can I contact customer support?

Email us anytime at support@smartifythings@gmail.com — we typically respond within 24 hours.